Refund Policy

Free trial

New workspaces start with 14 days free. Paid billing is not switched on yet, so no payment is taken today. Once it is live, you will see the price and renewal terms before entering payment details, and cancelling before the trial ends means no charge.

Billing

Subscriptions are billed in advance for the period shown at checkout — $39 per rep per month or $390 per rep per year — and renew until cancelled.

Cancellation

You can cancel at any time. Cancellation stops future renewals and your access continues until the end of the period you have already paid for. We do not pro-rate partial periods unless stated otherwise below.

Refund window

If the Service is not a fit, contact us within 14 days of your first payment on a new subscription and we will refund that payment in full. Renewal payments after the first period are generally non-refundable.

Exceptions we do refund

• Duplicate or accidental charges.
• Charges after a cancellation was already confirmed.
• Extended outages that prevented you from using the Service.

How to request a refund

Email support@example.com from the address on the account with the charge date and amount. Approved refunds are returned to the original payment method, typically within 5-10 business days depending on your bank.

Statutory rights

Nothing in this policy limits rights you have under the consumer law that applies to you.